About this policy
This Privacy Policy explains how Bronze Star Services Inc. (“Bronze Star Services”, “we”, “us”) collects, uses, shares and protects information when you visit bronzestarsurplusconsultant.com, contact us, or work with us on a claim. It covers this website, our contact form, and our phone, email and text message communications.
Bronze Star Services helps former property owners and their heirs claim money left over after foreclosure and tax sales.
Information we collect
- Details you give us. Your name, phone number, email address, the property address, your connection to the property, when it was sold, and anything you write to us.
- Claim documents. Papers you choose to share when we work on a claim for you, such as a photo ID, a deed or estate papers.
- Text message records. Whether you opted in to text messages, the wording you agreed to, the date and time, and any opt-out request.
- Public records. Records of property sales, court cases and ownership, which we use to find and confirm claims.
- Technical information. Your IP address, browser type and the pages you request, kept in our hosting provider’s server logs to run and secure the site.
How we use information
- To answer you and check whether money is owed after a sale.
- To work on a claim you have asked us to handle.
- To send text messages you have agreed to receive, and to keep a record of that consent.
- To meet legal, court and record-keeping requirements.
- To protect against fraud and keep this site secure.
We do not use your information for advertising, and we do not send marketing text messages.
Text messages
If you check the text message box on our contact form, we may send you text messages from Bronze Star Services claim updates about your inquiry and claim: status updates on your claim, appointment reminders and replies to your questions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase or service.
We keep a record of your consent, including the wording you agreed to and when, so we can show that we have it. The full program terms are in our Terms of Service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell or rent personal information. We share it only in these cases:
- Service providers that run our website, contact form, phone, email and text message systems for us. They may use it only to provide those services.
- The court, clerk, trustee or licensed attorney involved in a claim you have asked us to work on, as needed to file and pursue that claim.
- When the law requires it, such as a subpoena or court order, or to protect against fraud.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and site storage
This site does not use advertising or tracking cookies and does not run third-party analytics. When you type an address into the address box, your browser keeps it for that visit only, so the contact form can be filled in for you. It is not sent to us unless you submit the form.
How we protect and keep information
We use reasonable administrative and technical safeguards and limit access to the people who need it to do their work. No system is perfectly secure, so please do not send sensitive documents by text message.
We keep information as long as we need it to work on your inquiry or claim and to meet legal record-keeping duties, then delete it or keep it in a form that no longer identifies you. Records of text message consent and opt-outs are kept as long as we keep your number.
Your choices and rights
- Ask us what information we hold about you, and ask us to correct or delete it, subject to legal requirements.
- Stop text messages at any time by replying STOP.
- Stop emails by asking us.
If you live in a state that gives you additional privacy rights, we will honor them as that law requires. To make a request, contact us using the details below.
Children
This site is not meant for anyone under 18, and we do not knowingly collect information from children.
Links to other sites
This site links to court, clerk and statute websites. Their own privacy policies apply when you visit them.
Changes to this policy
If we change this policy, we will post the new version on this page with a new effective date.
Contact us
Bronze Star Services Inc.
Phone: (817) 308-1202
Email: bronzessi@hotmail.com